All Questions Answered Here
Have a question? We've got you covered. Browse our most frequently asked questions about our jewellery, services, shipping, and store policies.
1. Do you have a physical store?
Yes! We'd love to welcome you to our Houston showroom. Visit us to explore our collections, try on pieces, and receive personalised assistance from our team.
2. Do you offer free shipping?
Yes. We offer free standard shipping across the United States on orders over $50. Shipping charges for orders below $50 are calculated at checkout.
4. Do you offer Cash on Delivery (COD)?
No. We do not offer Cash on Delivery. All orders must be prepaid using our secure online payment methods.
5. Can I return or exchange my jewellery?
All sales are final. We do not accept returns or exchanges, so we recommend reviewing your order carefully before completing your purchase. If you have any questions, our team is happy to assist before you buy.
9. Do you offer jewellery repairs or cleaning?
Yes! We provide professional in-house jewellery repair and cleaning services. Visit our Houston store or contact us to learn more about the services we offer.
