Shipping policy

Last Updated: August 11, 2026

Pearlings ships jewelry to customers around the world. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Worldwide Shipping

Pearlings currently ships orders to destinations worldwide, subject to carrier availability and applicable shipping restrictions.

Shipping options and costs available to you will be displayed during checkout based on your shipping destination.

2. Delivery Time

Our estimated delivery time is generally:

5–7 days

Delivery estimates may vary depending on the destination, shipping carrier, customs processing, weather, holidays, and other circumstances outside Pearlings' control.

The estimated delivery period is not a guarantee of a specific delivery date.

3. Order Processing

Orders are processed after payment has been successfully received and verified.

Processing and delivery times may be affected by:

  • Weekends and holidays

  • High order volumes

  • Product availability

  • Carrier delays

  • Customs processing

  • Severe weather

  • Other circumstances outside Pearlings' control

If there is a significant delay affecting your order, Pearlings may contact you using the information provided during checkout.

4. Shipping Charges

Applicable shipping charges will be displayed during checkout unless your order qualifies for a promotional shipping offer.

Shipping charges may vary depending on the destination, shipping method, order value, and other applicable factors.

5. Free Shipping Offers

From time to time, Pearlings may offer free shipping promotions.

Unless specifically stated otherwise:

Free shipping promotions apply only to qualifying U.S. orders.

Free shipping offers do not automatically apply to international orders.

Each promotional offer may have its own eligibility requirements, minimum purchase amount, exclusions, or expiration date.

6. International Orders

International customers are responsible for reviewing any applicable duties, customs fees, import taxes, or other charges that may be imposed by the destination country.

Such charges may be collected by the carrier, customs authority, or other applicable party and may not be included in the product or shipping price shown at checkout.

Customs processing may also affect delivery times.

Pearlings does not control customs processing times or the amount of duties and taxes imposed by a destination country.

7. Tracking

When tracking information is available, customers may receive a shipping confirmation containing tracking details.

Tracking information is provided by the applicable shipping carrier, and delivery updates may take some time to appear after an order has shipped.

8. Delayed Shipments

Pearlings is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Carrier delays

  • Customs delays

  • Weather

  • Natural disasters

  • Holidays

  • Incorrect or incomplete shipping information

  • Government restrictions

  • Other unforeseen circumstances

If your order appears to be significantly delayed, please contact Pearlings Support with your order number.

9. Lost or Stolen Packages

If tracking information shows that a package has been delivered but you cannot locate it, please contact the shipping carrier first.

You may also contact Pearlings Support so that we can assist where possible.

Pearlings may not be responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen.

10. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review your shipping information before completing your purchase.

If an order has already shipped, Pearlings may not be able to change the delivery address.

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

11. Damaged Packages or Products

If your order arrives damaged, please contact Pearlings Support as soon as possible.

Please provide your order number and clear photographs of the product and packaging so that our team can review the issue.

For additional information, please see our Returns & Exchanges Policy.

12. No Cash on Delivery

Pearlings does not offer Cash on Delivery (COD).

All orders must be paid through an available payment method at checkout before the order can be processed and shipped.

13. Contact Us

If you have questions about shipping or the status of your order, please contact Pearlings Support through the contact information provided on our Website.

Pearlings
6638 Southwest Fwy
Houston, TX 77074
United States